At GYAYAMAN MARKETING SERVICES PRIVATE LIMITED, we value your satisfaction and strive to provide you with high-quality handcrafted products. Each item is carefully inspected before dispatch to ensure it meets our quality standards. However, if you receive a defective, damaged, or incorrect product, we’re here to help.
Returns
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Customers may request a return within 7 days of receiving their order.
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To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
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Proof of purchase (order confirmation or invoice) is required to process any return request.
Non-returnable items
Due to the handcrafted nature of our products, minor variations in color, design, or texture are not considered defects and are part of the uniqueness of handmade items. Customized or personalized products cannot be returned unless they are damaged or defective upon arrival.
Refunds
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Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed to your original method of payment.
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The refund will be credited within 3–5 business working days, depending on your bank or payment provider’s processing time.
Exchange Policy
We currently do not offer direct exchanges. If you would like a replacement item, please return the original product and place a new order.
Contact Us
For any concerns or assistance with your return or refund, please reach out to us at:
📧 Gyayamanmarketing.mysore@gmail.com
📞 9036842777